Planning your trip
Getting from Point A to Point B is as easy as 1-2-3. Answer these three simple questions and you’ll be on your way:
- Where do you want to go?
- Where are you starting your trip?
- When do you want to arrive?
Once you know where and when you want to go, you can plan your trip using one of these three easy methods:
- Use our online trip planner to instantly map your route. Simply click the ‘Trip Planner’ at the top of the page and enter your information.
- Call 360-442-5663 and our helpful Customer Service staff will gladly assist you in planning your trip.
- Consult a printed route schedule.
How to read a schedule
Riding the bus
Wait at a RiverCities bus stop or shelter, they are clearly marked with the route number of each bus serving that stop.
Make sure you are visible to the bus driver. Stand close to the sign or shelter and watch for the approaching bus.
Have your cash fare or pass ready. Exact fare as the bus drivers do not give change or refunds.
Allow other passengers to get off the bus before you board. If you need help boarding, just tell the operator. RiverCities Transit buses have lifts or ramps to assist riders who have difficulty using the bus steps.
Place your cash fare or transfer in the farebox or show the driver your bus pass. Ask the driver for a transfer if you need one.
Find an available seat, reserving the seats at the front of the bus for the elderly and disabled.
About one block before your destination, signal the driver by pulling the yellow cord on the wall near the window to ring the bell.
Please keep all bags and belongings with you at all times while using RiverCities Transit services and facilities.
Never cross in front of a bus! Wait until the bus has pulled away, and use the crosswalk.
Always let the bus driver know when you will be removing a bicycle from the bus bike rack.
Strollers and shopping carts must be secured and safely stored before the bus rolls.
To ensure their safety, young children must be in your care and control at all times.
Check the Route Sign on the Bus Before Boarding
Some bus stops are served by more than one route. Look at the sign across the top of the bus to confirm that you are getting on the route you want.
Bus Stop Announcements
RiverCities bus operators are required by the Americans with Disabilities Act to announce stops. The announcements help riders with vision impairments know where they are along a bus route. If you would like assistance identifying your destination, please ask your bus driver to announce your stop.
Rules for Riding
- No unruly or disrespectful behavior
- No profanity or derogatory statements, including racial slurs
- No intimidating, harassing or violent behavior
- No smoking or vaping
- No eating
- No alcoholic beverages (Non-alcoholic beverages are OK if covered by a screwed lid or top
- No flammable or corrosive items or liquids
- Cellphones and other devices must be used quietly, so as not to disturb others, earbuds are recommended
- Appropriate attire is required, including shirts and shoes
- It is a felony to assault a transit employee
- Violators can be suspended from RCT service and facilities
Violations of these rules as well as those found in the Unlawful Bus Conduct (RCW 9.91.025), or the below Code of Conduct, may result in refusal of service or arrest.
Why are there cameras on the bus?
The cameras are for your safety and the safety of our drivers. We have cameras on all of our buses.
I lost an item on the bus. Who should I call?
Call the Longview Transit Center at 360-442-5663. RiverCities is not responsible for lost or stolen items, however we do keep a log of all items that are turned in. RiverCities will retain the item at the Transit Center for two weeks and then turn it over to the Longview Police Department.